Privacy Policy


Shengmilo Privacy Statement

Shengmilo-Bikes respects your privacy. This statement outlines how Shengmilo.store ("we," "us," "our") collects, uses, shares, and processes your information.

Personal Data Definition

Personal data includes information that can directly/indirectly identify you (or anonymous data linked to such information). It excludes irreversibly anonymized or aggregated data that no longer enables identification.

Data Principles & Security

We adhere to legality, fairness, and transparency. We collect only minimal data for specific purposes and implement technical, administrative, and physical security measures to protect it. We use personal data to verify accounts, monitor for fraud/illegal activities, and enforce our terms—based on legitimate interests in securing our products/services.

What We Collect & How

1. Personal Data You Provide

Collected when you use our products/services, create an account, contact us, participate in surveys, use online support/chat, or make a purchase. Includes:

  • Payment details (credit/debit card info)
  • Account/authentication data
  • Billing, shipping, and contact information

2. Automatically Collected Data

Collected when you visit our website/app:

  • Device type, unique identifiers, IP address, OS, browser type
  • Usage, diagnostic, and location data (via GPS/IP address, to improve services)

3. Collection Scenarios

  • Accessing our website
  • Registering an account
  • Downloading/accessing apps
  • Participating in promotions/surveys
  • Submitting product reviews/comments
  • Sharing info via social media official accounts
  • Contacting us (e.g., EDM emails)

How We Use Your Information

  • Fulfill orders: Process payments, arrange shipping, send invoices/confirmations
  • Communicate with you
  • Screen for fraud/risk
  • Provide personalized product/service information/advertising
  • Improve/optimize our website (e.g., analytics on browsing behavior, marketing effectiveness)

Technical Collection Tools

  • Cookies: Anonymous unique identifiers stored on your device. Learn more/ disable at http://www.allaboutcookies.org.
  • Log files: Track website actions (IP address, browser type, ISP, referrer/exit pages, timestamps).
  • Web beacons/tags/pixels: Record browsing behavior.

Your Rights (EU Residents)

You have the right to access, correct, update, or delete your personal data. Contact us to exercise these rights. Note: Your data may be transferred outside the EU (e.g., to Canada/US).

Third-Party Websites

Our website/app may link to third-party platforms. We are not responsible for their privacy policies, content, or services. This statement applies only to data collected by our products/services. Review third parties’ privacy policies before using their services.

General Data Protection Regulation (GDPR)

By using our website, you consent to:

  • Third parties processing your IP address to determine your location for currency conversion.
  • Storing selected currency in session cookies (temporary, deleted when you close your browser) to maintain consistent pricing during your visit.

Data Security & Retention

We use reasonable security measures to prevent unauthorized access/ misuse of data. We retain personal data only as long as necessary to fulfill the purposes in this statement, unless required by law to retain it longer.

Changes to This Statement

We may update this statement to reflect new technologies, industry practices, or regulations. Updates will be posted on this page.

Contact Us

For questions, complaints, or more details about our privacy practices, email info@shengmilo.store.